{"id":2422,"date":"2026-09-18T13:45:15","date_gmt":"2026-09-18T11:45:15","guid":{"rendered":"https:\/\/cx.solviads.com\/?page_id=2422"},"modified":"2026-09-23T14:46:31","modified_gmt":"2026-09-23T12:46:31","slug":"dsag-annual-congress-2026-solvia-sap-silver-partner","status":"publish","type":"page","link":"https:\/\/cx.solviads.com\/en\/dsag-annual-congress-2026-solvia-sap-silver-partner\/","title":{"rendered":"DSAG Annual Congress 2026 | Solvia \u2013 SAP Silver Partner"},"content":{"rendered":"\n
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\n 6\u20138 October 2026 | Cologne<\/span>\n

DSAG Annual Congress 2026 \u2013 Autonomous CX doesn't start with AI.<\/h1>\n
Together with D\u00f6hler Group, we'll show what actually matters before you roll out SAP Sales & Service Cloud V2 globally.<\/div>\n <\/div>\n <\/div>\n \n \n \n <\/div>\n <\/div>\n<\/div>\n\n\n\r\n
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\r\n\r\n \r\n Our joint session with D\u00f6hler at this year's Annual Congress <\/span>\r\n \r\n

\r\n Laying the groundwork for autonomous CX <\/h2>\r\n \r\n
\r\n Inside D\u00f6hler’s global Sales & Service Cloud V2 and ESM rollout. <\/div>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n\r\n
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SAP has set out its vision for autonomous CX. The real question is what it runs on \u2014 because bolting AI features onto years of accumulated legacy won’t get you there. D\u00f6hler sorted out architecture, data and processes first.<\/p>\n

Hendrik Hirsekorn and Rasim \u00d6zkan walk through two projects that ran side by side: moving 3,000 CRM users onto Sales & Service Cloud V2 worldwide, and rolling out SAP ESM for internal services. An honest account of what worked and what didn’t \u2014 with a live look at the system.<\/p>\n

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\r\n Hendrik Hirsekorn <\/div>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n\r\n
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Manager IT Business Solutions Commercial<\/p>\n <\/div>\r\n \r\n\r\n \r\n \r\n \r\n <\/div>\r\n<\/section><\/div>\n\n\n\n

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\r\n\r\n \r\n Solvia Digital Solutions <\/span>\r\n \r\n \r\n
\r\n Rasim \u00d6zkan <\/div>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n\r\n
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Manager SAP CX<\/p>\n <\/div>\r\n \r\n\r\n \r\n \r\n \r\n <\/div>\r\n<\/section><\/div>\n\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n

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\r\n Thursday, 8 October 2026 <\/div>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n\r\n
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10:45\u201311:30 CEST<\/p>\n <\/div>\r\n \r\n\r\n \r\n \r\n \r\n <\/div>\r\n<\/section>\n\n\r\n

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Confex, Level 2 \u00b7 Customer Experience track<\/p>\n <\/div>\r\n \r\n\r\n \r\n \r\n \r\n <\/div>\r\n<\/section>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\r\n

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\r\n Finding the room <\/h2>\r\n \r\n \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n <\/div>\r\n<\/section>\n\n
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\r\n Meet us in Cologne <\/h2>\r\n \r\n
\r\n Book a slot with us at the DSAG Annual Congress 2026 and let’s talk about what’s on your agenda. <\/div>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n\r\n \r\n\r\n \r\n \r\n \r\n <\/div>\r\n<\/section>\n\n\n
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Dirk Nolte<\/h3>\n \n

Head of ERP Consulting<\/p>\n \n

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Rasim \u00d6zkan<\/h3>\n \n

Manager SAP CX<\/p>\n \n

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Wolfgang Wagner<\/h3>\n \n

Manager Business Development<\/p>\n \n

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<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2422","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/pages\/2422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/comments?post=2422"}],"version-history":[{"count":1,"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/pages\/2422\/revisions"}],"predecessor-version":[{"id":2424,"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/pages\/2422\/revisions\/2424"}],"wp:attachment":[{"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/media?parent=2422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}