{"id":1996,"date":"2025-12-08T15:31:07","date_gmt":"2025-12-08T14:31:07","guid":{"rendered":"https:\/\/cx.solviads.com\/?page_id=1996"},"modified":"2026-04-22T10:42:08","modified_gmt":"2026-04-22T08:42:08","slug":"sap-cx-summit-2026","status":"publish","type":"page","link":"https:\/\/cx.solviads.com\/en\/sap-cx-summit-2026\/","title":{"rendered":"SAP CX Summit 2026"},"content":{"rendered":"\n
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\n 15 April 2026 | Darmstadt<\/span>\n

The Solvia CX-Summit 2026 was a massive success!<\/h1>\n
A huge thank you to all speakers, partners, and guests for the inspiring discussions and valuable insights into SAP CX, AI in sales, and digital transformation.<\/div>\n <\/div>\n <\/div>\n \n
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Please note: This event will be held in German langauge<\/em><\/p>\n <\/div>\n \n

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More than just an event.<\/h2>\r\n \r\n <\/div>\r\n\r\n <\/div>\r\n \r\n \r\n
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Those who understand trends plan IT projects in a future\u2011proof way, adopt innovations faster and realize strategic advantages. That\u2019s exactly what the Solvia CX Summit 2026 is about: a day full of insights, innovation and real\u2011world best practices.<\/p>\n

Meet the delivery experts behind the largest SAP CX migration project<\/strong> and exchange ideas with specialists from Solvia Digital Solutions, D\u00f6hler and SAP on your specific questions around SAP Sales Cloud, SAP Service Cloud<\/strong> and the Customer Experience Platform<\/strong>.<\/p>\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n\r\n

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\r\n Solvia CX Summit 2026<\/span>\r\n

These were the highlights of the CX-Summit 2026<\/h2>\r\n
Hands\u2011on insights and valuable connections that will move your business forward.<\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n
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Deep Dive D\u00f6hler<\/h4>\r\n <\/div>\r\n \r\n
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From strategy to go\u2011live: Learnings from the D\u00f6hler transformation \u2013 concrete, transferable, measurable.<\/p>\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n

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Peer networking<\/h4>\r\n <\/div>\r\n \r\n
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Meet senior managers from Sales and IT \u2013 a decision\u2011maker level exchange focused on real project experience.<\/p>\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n

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SAP roadmap<\/h4>\r\n <\/div>\r\n \r\n
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Hear directly from SAP about the future of SAP Sales Cloud and SAP Service Cloud (V2).<\/p>\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n

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Real AI Use Cases<\/h4>\r\n <\/div>\r\n \r\n
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Discover exciting AI use cases that successfully drove transformation and ensured greater productivity.<\/p>\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n\n\n\n\r\n

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\r\n 09:00 a.m. | Check-in<\/span>\r\n <\/div>\r\n <\/h3>\r\n <\/div>\r\n
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\r\n \r\n 09:30 a.m. | Welcome<\/span>\r\n <\/span>\r\n <\/button>\r\n <\/h3>\r\n \r\n
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Introducing the team: Colleagues from Solvia, D\u00f6hler and SAP welcome you to the Solvia CX Summit 2026. Get to know us and find out what you can expect from the day.<\/p>\n

D\u00f6hler, SAP & Solvia<\/strong><\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n 09:45 a.m. | Vision & Roadmap: SAP Sales & Service Cloud V2<\/span>\r\n <\/span>\r\n <\/button>\r\n <\/h3>\r\n \r\n
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Gain exclusive insights into the strategic direction and upcoming innovations of SAP Sales & Service Cloud V2. The focus: Modern architecture, AI-powered automation and seamless integration.<\/p>\n

Christian Blattgerste, Head of Customer Advisory CX<\/strong> –\u00a0SAP<\/em><\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n 10:15 a.m. | Next-level Sales & Service for sustainable growth<\/span>\r\n <\/span>\r\n <\/button>\r\n <\/h3>\r\n \r\n
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See how D\u00f6hler is achieving measurable business impact with SAP Sales & Service Cloud V2. Optimized processes, higher productivity and an improved customer experience are driving the company\u2019s success.<\/p>\n

Frank Peter, Head of Sales Area DACH<\/strong> –\u00a0D\u00f6hler Group
\n<\/em>Michelle Emmerich, Teamlead Sales Excellence<\/strong> –\u00a0D\u00f6hler Group<\/em><\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n 11:00 a.m. | Networking Break<\/span>\r\n <\/div>\r\n <\/h3>\r\n <\/div>\r\n
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\r\n \r\n 11:30 a.m. | More than just a project: How D\u00f6hler and Solvia are redefining Customer Experience with AI<\/span>\r\n <\/span>\r\n <\/button>\r\n <\/h3>\r\n \r\n
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Learn how D\u00f6hler and Solvia jointly shaped a successful CX transformation. Clear goals, a partnership-based approach and modern AI applications have created a solid foundation for sustainable growth.<\/p>\n

Pierre Wiese, Head of Business Applications Commercial<\/strong> \u2013 D\u00f6hler Group
\n<\/em>Rasim \u00d6zkan, Manager SAP CX<\/strong> – Solvia<\/em><\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n 12:30 p.m. | Lunch Break & Networking<\/span>\r\n <\/div>\r\n <\/h3>\r\n <\/div>\r\n
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\r\n \r\n 01:30 p.m. | Screenless CRM by Donna: How AI helps Field Sales generate more revenue.<\/span>\r\n <\/span>\r\n <\/button>\r\n <\/h3>\r\n \r\n
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Discover how the AI assistant Donna is transforming sales. Natively integrated with SAP Sales Cloud (V1 & V2), Donna delivers smart briefings and fully automates CRM updates. The result: 100% customer focus and increased revenue.<\/p>\n

Laurens Ernots, Enterprise Account Executive<\/strong>\u00a0\u2013\u00a0Donna<\/em><\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n 02:00 p.m. | Migrate or fall behind \u2013 insights that really matter<\/span>\r\n <\/span>\r\n <\/button>\r\n <\/h3>\r\n \r\n
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The shift from V1 to V2 opens up major opportunities \u2013 but also brings complex challenges. In this track, Solvia walks you through the most important success factors for a successful migration, shares real project insights and gives hands-on recommendations for a safe and efficient transition.<\/p>\n

Hendrik Hirsekorn, Manager IT Business Solutions Commercial<\/strong> \u2013 D\u00f6hler Group
\nRasim \u00d6zkan, Manager SAP CX<\/strong> – Solvia
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\r\n 02:45 p.m. | Networking Break<\/span>\r\n <\/div>\r\n <\/h3>\r\n <\/div>\r\n
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\r\n \r\n 03:00 p.m. | Upgrading to V2: Opportunities and value in dialogue<\/span>\r\n <\/span>\r\n <\/button>\r\n <\/h3>\r\n \r\n
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Discuss your individual opportunities and challenges on the road to V2 and how companies can benefit from it. Exchange ideas with experts and other participants and receive concrete recommendations for your next project steps.<\/p>\n

Christian Blattgerste, Head of Customer Advisory CX – <\/strong>SAP<\/em>
\nWolfgang Wagner, Manager Business Development<\/strong> \u2013 Solvia<\/em><\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n

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\r\n \r\n 03:30 p.m. | Closing remarks & outlook<\/span>\r\n <\/span>\r\n <\/button>\r\n <\/h3>\r\n \r\n
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D\u00f6hler, SAP & Solvia<\/strong><\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n <\/section>\n\n\n\n\n\n\n

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\r\n \r\n Download slide decks <\/a>\r\n <\/div>\r\n \r\n \r\n \r\n <\/div>\r\n<\/section>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n<\/div>\n\n\n\n
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Simon Kirschner<\/h3>\n \n

Marketing Manager<\/p>\n \n

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\n Phone:<\/span> \n +49 171 1008825<\/a>\n <\/p>\n \n

\n E-Mail:<\/span> \n simon.kirschner@solviads.com<\/a>\n <\/p>\n <\/div>\n\n

\n \n Go to contact form <\/a>\n <\/div>\n \n <\/div>\n\n <\/div>\n <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1996","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/pages\/1996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/comments?post=1996"}],"version-history":[{"count":8,"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/pages\/1996\/revisions"}],"predecessor-version":[{"id":2244,"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/pages\/1996\/revisions\/2244"}],"wp:attachment":[{"href":"https:\/\/cx.solviads.com\/en\/wp-json\/wp\/v2\/media?parent=1996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}